The e-mail below was sent by Textkernel on February 20th.
We will perform a 2h upgrade on TKPortal and Extract for our European customers on Tuesday, 26th of February, starting at 19:00 (CET). Because of this, the services may be temporarily unavailable and users logged in at that time may experience logouts or short disruptions, but not more than a few minutes.
Thank you in advance for your understanding and should you have any questions, please contact our Support team via firstname.lastname@example.org.
Textkernel’s Professional Services & Support team