The e-mail below was sent by Textkernel on February 7th.
We will perform an upgrade on TKPortal and Extract for our European customers on Tuesday, 12th of February, starting at 19:00 (CET). Because of this, the service will be temporarily unavailable. We expect a downtime of approximately 120 minutes.
Thank you in advance for your understanding and should you have any questions, please contact our Support team via email@example.com.
Textkernel’s Professional Services & Support team