The email below was sent by Textkernel on January 17th.
In order to improve the response time and to address a serious of issues we encountered during the past weeks, we will do a migration of our EU databases on Saturday, 19th of January, starting at 10AM (CET). Because of these activities, our services will be temporarily unavailable. We expect a downtime of approximately 5 hours.
Thank you in advance for your understanding and should you have any questions, please contact our Support team via email@example.com.
Textkernel’s Professional Services & Support team