The e-mail below was sent by Textkernel on November 27th.
In our efforts to provide high availability and better stability of our services, we will perform a database maintenance in our EU data center on Thursday, 29th of November, starting at 7PM (CET). Because of these activities, our services will be temporarily unavailable. We expect a downtime of approximately one hour, but we cannot commit to a set time frame.
Thank you in advance for your understanding and should you have any questions, please contact our Support team via firstname.lastname@example.org.
Textkernel’s Professional Services & Support team