(Resolved) Salesforce: Service Disruption EU17 September 10, 2018

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At the moment there is a service disruption on the EU17 instance.
 
SERVICE DISRUPTION BEGAN
3:31 pm CEST, Sep 10
During a service disruption, end users are unable to access the service (org). The overall system is affected.
 
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Comments

  • Avatar
    Ashna Lakhisaran

    PERFORMANCE DEGRADATION - ASYNCHRONOUS PROCESSING BEGAN
    3:31 pm CEST, Sep 10
    The Salesforce Technology Team is working to isolate a performance degradation issue on this instance. A subset of customers may experience delays in asynchronous processing including Web-to-Case, Web-to-Lead, Email-to-Case and dashboard refreshes.

  • Avatar
    Ashna Lakhisaran

    INCIDENT RESOLVED
    PERFORMANCE DEGRADATION - ASYNCHRONOUS PROCESSING ENDED
    4:00 pm CEST, Sep 10
    Duration: 38 minutes

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