As an admin for a Salesforce org, we want to notify you that the Winter '17 Release is here. Winter '17 Einstein, our 51st release, is packed with 300 new features, and 65,000 retired IdeaExchange points. Get smarter and more predictive about your customers with Salesforce Einstein in Winter '17.
To help you explore everything Winter '17 has to offer, we suggest you:
|1.||Don't miss the Winter ‘17 Release Trailhead module, where you can learn about the top features in the Winter ‘17 Release and earn your Winter ‘17 Trailhead badge.|
|2.||Check out the Winter '17 Release Site, where you can access:
a. The Winter '17 Release Preview that highlights the top features
b. The Winter '17 Release Notes for detailed information on all new features
c. The Winter '17 Release Videos that include demos from our product marketing team.
|3.||Get an in-depth, administrator-focused release overview from our product managers by watching our Release Readiness series.|
|4.||Make sure to join the Release Readiness Community, so you can access the latest release information, get answers to your questions, and join interactive product discussions – all in one place.|
Here are some of our favorite features in Winter '17 Einstein:
Predictive Lead Scoring (Pilot): Sales Cloud, the world's #1 sales app, has Predictive Lead Scoring, which allows you to take company data and put it to work for you.
Activity Intelligence (Beta): Automatically capture all emails and events in Salesforce so you can focus more on selling and building customer relationships.
Introducing Salesforce Commerce Cloud: make a unified customer experience a reality with the world's #1 commerce solution.
Lightning Open CTI: The world's #1 customer service app, Service Cloud, now has the power of computer-telephony integration (CTI) in Lightning. Connect to customers and resolve issues faster with Lightning Open CTI.
Predictive Lead Scoring: The world's #1 marketing app now empowers you to score every customer's likelihood to engage.
Lightning Navigation and Customization: The #1 Enterprise App Dev Platform, App Cloud, allows you to get to your apps quickly with fewer clicks with the new navigation bar and new customization capabilities.
Wave for Sales 2.0: Bring actionable analytics to Sales Cloud customers with predefined accelerator templates, customized for every sales user.
Themes in Lightning Communities: Now you can create and apply a custom community theme to match the look and feel of your brand. Customize the look and feel of your community with ease.
Financial Services Cloud
Lightning Client and Household Profiles: With Lightning App Builder, you can now customize your client and household views with drag and drop configuration.
Care Plan Templates: With Health Cloud you can now save valuable time with customizable care plan templates.