ATTENTION: Legacy Charts in Salesforce1 to Begin Phased Retirement in Winter ’17

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Salesforce will begin the phased retirement of Legacy Charts in Salesforce1 with the Winter ’17 release. Customers are encouraged to begin using Enhanced Charts, which will automatically be enabled for all Salesforce1 users with the Winter ’17 release.

What is changing?
With the Winter ’17 release*, Salesforce will begin the phased retirement of Legacy Charts in Salesforce1. With phase one, in the Winter ’17 release, Enhanced Charts will automatically replace Legacy Charts in Salesforce1. However, you’ll have the option to re-enable Legacy Charts for your Salesforce1 users. With phase two, in the Spring ’17 release**, Legacy Charts will no longer be available, and all Salesforce1 users will see Enhanced Charts only.

NOTE: Orgs created with Summer ’16 or later are not impacted by this change. All Salesforce1 users of such orgs only see Enhanced Charts by default and the option to enable Legacy Charts is not available via Setup.

* Currently targeted for October 2016; date subject to change.
** Currently targeted for February 2017; date subject to change.

What action do I need to take?
Enhanced Charts will automatically be enabled for all Salesforce1 users with the Winter ’17 release. No action is required if customers wish to use Enhanced Charts in Salesforce1.

If customers would like to continue to use Legacy Charts after the Winter ’17 release, Enhanced Charts can be disabled via Setup | Reports and Dashboards Settings. However, with the Spring ’17 release, this option will no longer be available and Salesforce1 users will see Enhanced Charts only.

If you don’t want to wait for the Winter ’17 release to experience Enhanced Charts in Salesforce1, you can turn them on now. For both sandbox and production environments, turn on the “Enable Enhanced Charts in Salesforce1” option from Setup | Reports and Dashboards Settings. Customers are encouraged to test Enhanced Charts in their sandbox environment prior to enabling the feature in their production environment.

For more details, see the Show Enhanced Charts in Salesforce1 help topic.

Why are we retiring this feature?
We are upgrading Legacy Charts to Enhanced Charts to improve the overall analytics user experience. Enhanced Charts are more interactive and responsive than Legacy Charts, allowing users to more easily gain insights from their dashboards and reports. Enhanced Charts also give users consistency with Lightning Experience.

Where do I go for more information?
See the Legacy Charts in Salesforce1 to Begin Phased Retirement in Winter ’17 article and join the conversation in the Reports and Dashboards Success Community Group.

For additional information, open a case with Support via the Help & Training portal.

For an overview of our policy on retiring functionality, please click here.

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