Navigate via: Salesforce Setup | Setup App Setup | Develop | Email Services |
Click on the applicable Email Service Name. Normally this will be cxsEmailService.
Halfway on the page Email Service: cxsEmailService you will find the button New Email Address.
On the page Email Service Address three fields need to be filled in:
- Email address: fill in here the part of the applicable email address which stands before @.
- Context User: Fill in here the applicable user name.
- Accept Email From: Fill in here the full email address(es).