ACTION REQUIRED: Chatter Desktop will be retired Summer '18 – Connexys Help

Product & Service Notification

Since your Salesforce org has used Chatter Desktop in the last 30 days, we wanted to let you know the feature will be retired with the Summer ‘18 release*.

*Currently targeted for June 2018; date subject to change

At that time, you’ll no longer be able to use the feature, and Salesforce will not provide any support for it. Chatter service to be no longer available without a browser. All existing users of Chatter Desktop for Mac and Windows will no longer be able to use the Chatter Desktop functionality.

Why are we retiring this feature?

Chatter Desktop is built on a third-party platform which is no longer supported.

What do you recommend?

We understand that this retirement may cause some disruption for customers using Chatter Desktop, but Chatter functionality is still available with in your browser.

Windows 10 users (and above) are encouraged to download Salesforce Chatter, a desktop app, from the Microsoft App Store here:
https://www.microsoft.com/store/apps/9p2gmh3s0fzj

How can I get more information?

See this article for more information on this retirement.

For additional questions, open a case with Support via the Help & Training portal.

For an overview of our philosophy on retiring functionality, please click here.

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